CHS has issues. They are the staffing office I take care of. When I first started helping them, they had their database on the local server. Everything worked fine. Nice and fast.
A year and a half ago, head office decided to put CHS's database on their server in Cambridge and have all of the users connect via Citrix to a remote session.
It hasn't worked properly since.
I have replaced every single computer in the building including the server. I know that doesn't make much of a difference when it comes to remote Citrix sessions, but it sure is nice to have new computers. :)
Josephine, the accountant, downloads a file through Citrix to her computer every 2 weeks. The file is around 2 MB. It should take about 15-20 seconds. It takes 4 hours sometimes. You see Citrix is not designed to transfer files. That capability is severely throttled to allow for fast access for the desktop sessions.
Head office has decided to send me a VPN router to speed this up. What they don't get is that we wil still be using Citrix to connect to HCMS. That is why things are slow. Not that it really matters. I can't seem to connect to the bloody citrix server to begin with. Perfect.
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